OVERVIEW
Welcome to the Joaura.com. Joaura offers access to information, tools, and services for you, the user, contingent upon your agreement to the terms, conditions, policies, and notices presented herein.
By visiting our site from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
We strongly recommend that you thoroughly read these Terms of Service before accessing or utilizing our website. Your access to or utilization of any portion of the site signifies your consent to be legally bound by these Terms of Service. If you do not concur with these Terms, kindly abstain from using this Site in any manner. If these Terms of Service are deemed an offer, your acceptance is explicitly restricted to these Terms of Service.
You can access the most recent version of the Terms of Service at any time on this page. We retain the prerogative to revise, modify, or supplant any component of these Terms of Service by posting updates and/or modifications on our website. It is incumbent upon you to periodically review this page for alterations. Your continued use of or access to the website following the posting of any changes signifies your acceptance of those adjustments.
ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use Joaura.com.
You may not use Joaura's products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any malware, viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
GENERAL CONDITIONS
You may view, download for caching purposes only, and print pages or Other Content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
• You must not: (a)republish material from Joaura website (including republication on another website); (b)sell, rent or sub-license material from the website; (c)show any material from the website in public; (d)reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; (e)edit or otherwise modify any material on the website; (f)redistribute material from Joaura website (except for content specifically and expressly made available for redistribution.)
• You must not use Joaura webesite in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
• You must not use Joaura website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
• You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without Joaura's express written consent.
• You must not use Joaura website to transmit or send unsolicited commercial communications.
• You must not use Joaura website for any purposes related to marketing without Joaura's express written consent.
USER ACCOUNTS
Your account on Joaura.com (your "User Account") gives you access to the services and functionality that we may establish and maintain from time to time and in our sole discretion. We may maintain different types of User Accounts for different types of Users.
You may never use another User’s User Account without permission. When creating your User Account, you must provide accurate and complete profile information, and you must keep this information up to date. You are solely responsible for the activity that occurs on your User Account, and you must keep your User Account password secure. We encourage you to use "strong" passwords (passwords that use a combination of upper and lowercase letters, numbers, and symbols) with your User Account. You must notify us immediately of any breach of security or unauthorized use of your User Account. We will not be liable for any losses caused by any unauthorized use of your User Account.
You agree that all information you provide to register with Joaura.com or otherwise, including, but not limited to, through the use of any interactive features on Joaura.com, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
You may control certain aspects of your User Account and how you interact with Joaura.com by changing the settings in your settings page. By providing us with your email address you consent to our using the email address to send you service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other promotional messages, such as changes to features of Joaura.com and special offers. If you do not want to receive such email messages, you may opt out or change your preferences by contacting us at [email protected] or by clicking the unsubscribe link within each promotional message. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers; however, opting out will not prevent you from receiving service-related notices.
You acknowledge that you do not own the User Account you use to access Joaura.com. Notwithstanding anything in these Terms of Use to the contrary, you agree that we have the absolute right to manage, regulate, control, modify and/or eliminate any data stored by us or on our behalf on our (including by our third party hosting providers’) servers as we see fit in our sole discretion, in any general or specific case, and that we will have no liability to you based on our exercise of such right. All data on our servers are subject to deletion, alteration, or transfer. Notwithstanding any value attributed to such data by you or any third party, you understand and agree that any data, user account history and user account content residing on our servers, may be deleted, altered, moved or transferred at any time for any reason in our discretion, with or without notice and with no liability of any kind. We do not provide or guarantee, and expressly disclaims, any value, cash or otherwise, attributed to any data residing on our servers.
By connecting to Joaura.com with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in credentials for that service.
PURCHASES AND PAYMENT
Customers must provide Joaura.com with complete and accurate details when making purchases. Joaura.com is not liable if we are given an incorrect delivery address at the time of purchase. Any additional expenses in correcting the order are the responsibility of the customer.
All prices quoted are in US dollars (USD) and include GST. Costs related to international orders are calculated using an integrated currency converter. Joaura.com is not responsible for varying currency conversion rates charged by customers’ banks.
Payment is processed through PayPal. Upon checkout, customers will be redirected to the PayPal website where they can select their payment method. However, it is not necessary for customers to have a PayPal account to shop with Joaura.com.
Customers will receive an invoice confirming the order once Joaura.com receives payment. Some orders may be subject to checks by the Joaura.com staff, this means you may be required to provide additional identification to verify your transaction.
ORDER CONFIRMATION
Once you have placed your order, we will send you an order confirmation to the email address you provide, confirming that your order has been received. All orders are subject to our acceptance. We retain the right to reject all orders at our sole discretion, including: if products become unavailable, or an order appears abnormal or suspicious. If your order is rejected, we will provide you with written notice and a refund or credit.
ORDER PROCESSING
Orders will be processed and shipped within 1-3 business days.
Customers are unable to ammend or cancel orders once the order is placed.
Customers will be provided with tracking numbers once orders are shipped out.
In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.
See our shipping policies for further details.
DELIVERY
Your order will be delivered to the shipping address indicated when the order was placed. We will make reasonable efforts to fulfill your order by the estimated delivery date stated in our shipping policies within our Help Center. Delivery within these timeframes is not guaranteed, and we are not responsible for any delays caused by any circumstances outside our reasonable control, including weather, strikes, acts or war or terror, errors or omissions by third parties, errors or omissions by you, or the decreased availability of transportation services.)
If you would like to return or exchange a product, you will be subject to our return policy. More information about our return policy and shipping practices can be found on our Contact Us page on the Joaura.com or send an email directly to [email protected]. These policies and practices are expressly incorporated into these Terms and Conditions by reference. Nothing in these Terms and Conditions affects your legal rights under applicable consumer protection laws.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence; to pay compensation for any comments; or to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right.
You agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy.
We take no responsibility and assume no liability for any comments posted by you or any third-party.
INTELLECTUAL PROPERTY RIGHTS
Except for your User Content, you understand and accept that Joaura.com and all materials therein or transferred thereby, including, without limitation, all information, data, text, software, music, sound, photographs, graphics, logos, patents, trademarks, service marks, copyrights, audio, video, message or other material appearing on Joaura.com, including User Content belonging to other Users, and all Intellectual Property rights related thereto, are the exclusive property of Joaura.com and its licensors (including other Users who post User Content to Joaura.com).
You are expressly prohibited from using any Joaura.com Content without the express written consent of Joaura.com or its licensors.
Except as otherwise stated in these Terms, none of the material may be reproduced, distributed, republished, downloaded, displayed, posted, transmitted, or copied in any form or by any means, without the prior written permission of Joaura.com, and/or the appropriate licensor.
Permission is granted to display, copy, distribute, and download the materials on Joaura.com solely for personal, non-commercial use provided that you make no modifications to the materials and that all copyright and other proprietary notices contained in the materials are retained.
You may not, without Joaura' express written permission, 'mirror' any material contained on Joaura.com or any other server.
Any permission granted under these Terms terminates automatically without further notice if you breach any of the above terms. Upon such termination, you agree to immediately destroy any downloaded and/or printed materials. Any unauthorized use of any material contained on Joaura.com may violate domestic and/or international copyright laws, the laws of privacy and publicity, and communications regulations and statutes.
Any use of the services not specifically permitted under these terms is strictly prohibited.
COPYRIGHT INFRINGEMENT
Joaura.com respects the intellectual property rights of others. If you are a copyright owner or an agent thereof and believe that any User Content featured on Joaura.com infringes your copyright, or other intellectual property rights, please notify us by providing the following information:
• Your address, telephone number, and email address.
• A description of the copyrighted work that you claim has been infringed.
• A description of where the alleged infringing material is located on Joaura.com.
• A statement by you that you have a good faith belief that the disputed use is not authorized by you, the copyright owner, its agents, or otherwise allowed for applicable law.
• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyrighted material.
• A statement by you that the above information is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.
Failure to provide us with notice in accordance with the terms above may render your notice invalid.
Please send your notice to [email protected]. All other inquiries or complaints should be directed to customer service.
LINKS FROM THE SITE
If the Joaura.com contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to Joaura.com, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
DISCLAIMER
Joaura has used its best endeavours to ensure all information, graphics, audio and video and other items appearing on Joaura.com (‘Content’) are correct and up-to-date at the time of publication. Joaura does not represent or warrant the accuracy or completeness of the Content and does not remain liable for any errors, omissions or defects. Depending on the resolution of the screen you use to access Joaura.com, the colours of products as displayed on Joaura.com may not constitute an accurate depiction of the true colour of the item.
To the extent permitted by law, Joaura.com exclude all liability for any consequential, indirect or incidental loss or for any loss of profits, income, business or goodwill, that occurs as a result of your use or access of Joaura.com, and/or from you using or relying on the Content, whether or not it's caused by any negligent act or oversight on part or by Joaura.com.
Certain laws, can imply warranties or conditions, or impose obligations on Joaura that we exclude, restrict or modify, or that we can only exclude, restrict or modify to a limited extent. Where these laws apply, to the extent to which Joaura is able to do so, our liability will be limited to the resupplying of the Content.
LIMITATION OF LIABILITY
In no event shall Joaura be liable for any indirect, special, punitive, incidental, exemplary or consequential damages, even if Joaura has been previously advised of the possibility of such damages, whether in an action, under contract, negligence or any other theory, arising out of or in connection with the use, inability to use or performance of the information, services, products and materials available from Joaura.com. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you. The information, services, products offered for sale and materials contained in and/or advertised on Joaura.com, including, without limitation, text, graphics and links, are provided on an "As Is" basis with no warranty. To the maximum extent permitted by law, Joaura disclaims all representations and warranties, express or implied, with respect to such information, services, products and materials, including, but not limited to, warranties of merchantability or fitness for a particular purpose, title, non-infringement, freedom from computer virus and implied warranties arising from course of dealing or course of performance. In addition, Joaura does not represent or warrant that the information accessible via Joaura.com is accurate, complete or current. We are not responsible for typographical errors. Price and availability information is subject to change without notice.
TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using Joaura.com.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Non-Disparagement. During the Term and thereafter, you agree to take no action which is intended, or would reasonably be expected, to harm Joaura.com or its or their reputation or which would reasonably be expected to lead to unwanted or unfavourable publicity to Joaura.com . If violating this term, we reserve us the right to terminate the contract without any compensation.
APPLICABLE LAWS
These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of US & EU.
CORRECTION ERRORS
The information on Joaura.com may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologize for any inconveniences.
SECURITY
Any personal information that you submit will be protected by our secure SSL payment gateway server, which uses 256-bit security technology to protect your online order information. This technology encrypts all information including your credit card and all personal information passed from you through Joaura.com.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check Joaura.com periodically for changes. Your continued use of or access to Joaura.com or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
CONTACT US
To contact us with any questions or concerns in connection with these Terms or Joaura.com, or to provide any notice under these Terms to us, please refer to our Contact Us page or send an email directly to [email protected].